Jim Cashel writes:

To Wiki or Not To Wiki? Community leads across the web love wiki technology, attracted by its flexibility and low cost, but concerned about control issues and barriers to participation. When do wikis make most sense?

I recently led a session on wiki implementation at the Online Community Unconference. The collective wisdom of the group informed the following list of factors for when wikis work best…

Continue reading at: When To Use a Wiki?

Documenting your organizational procedures can be a big help, but this information often languishes in obscurity and goes slowly out of date. Jeremy Wallace talks about how wikis – easily editable websites – can help.

Link: Using Wikis for Internal Documentation