Every website has to perform maintenance at some point or another. Whether it’s just to upgrade a portion of the site or because of some problem with the site, it’s an inevitable fact of website ownership. And in many cases, maintenance requires taking your site offline for at least a few minutes.

So what should you do if your site is going to be down for maintenance? You don’t want users coming to a 404 or other error page. And hopefully you’d like to encourage them to come back to your site sooner rather than later, right? If that’s the case, you’ll need to build a custom maintenance page. Below we present a list of best practices to building effective maintenance pages that will help keep your visitors, whether new or returning, happy.

Link: Effective Maintenance Pages: Examples and Best Practices

Precise communication in a handful of words? The editors at BBC News achieve it every day, offering remarkable headline usability.

Link: World’s Best Headlines: BBC News

When nonprofit organizations build websites they spend loads of time and money on the design, the functionality and bells and whistles that are cool and fun to work on. But, in reality, as important as those things are, they aren’t what tend to make great nonprofit websites. It’s about the content and how it’s written—and sadly it’s usually the piece of a website that gets the least amount of attention. Remember, content is still king. Here’s a list of 10 best practices you can follow when working on your site content.

Link: 10 Best Web Content Practices

In the web content service I run, I need to gather work-from-home writers together and help them work as a team…When managing a team of very different people all over the globe, what can you do to keep the team, and the work, from imploding?

Link: Avoiding Conflicts Within a Teleworking Team